Problems in Exchange 2003 cause the following x-header limitation for outgoing emails processed by a CA DataMinder Outlook endpoint agent and subsequently sent using Exchange.
If your x-header name includes a period character (such as X—Case.ID), Exchange 2003 will fail to insert the x-header into the email. In detail, although the Outlook endpoint agent successfully sets the appropriate email property, Exchange 2003 subsequently fails to convert this property to an x-header when this email is sent as an Internet Mail.
Note: This limitation has been fixed in Exchange 2007. Likewise, this limitation only applies to outgoing emails processed by the Outlook endpoint agent; it does not apply to emails processed by CA DataMinder Exchange or Domino server agents or the Notes endpoint agent.
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