Previous Topic: Mapping E-mail Addresses to UsersNext Topic: Which Features use Address Mapping?


Overview

Certain CA DataMinder features need to identify the owners of captured or imported e-mails based on the addresses of the sender or recipients. These features are: policy engines; User Attribute (userattr) lookup commands in e-mail control triggers; and the Event Import utility.

To minimize storage and optimize performance, CA DataMinder stores events and users separately in the CMS database. Unlike in previous versions, it does not assign e-mails or IM conversations directly to CA DataMinder users. Instead, it identifies 'event participants' and maps these participants onto CA DataMinder users based on e-mail addresses. For full details, see the Platform Deployment Guide; search the index forsearch for 'e-mail address mapping'.

More information:

Which Features use Address Mapping?