Control triggers in the user policy enable you to block specified emails or simply warn the sender or recipient. For example, you can block emails sent with inappropriate content or you can warn users against sending emails to specific addresses. You can also silently monitor email traffic.
You can configure the user policy to block specific incoming emails.
You can quietly block an email so that the intended recipient is unaware that the email was blocked. Or you can replace the email body text with a predefined notification. In both cases, you can also send an automatic reply to the sender with an explanatory message.
You can also block outgoing emails. When outgoing emails are blocked, CA DataMinder displays a notification dialog. You define the message that appears in the dialog. You can define separate messages for each control trigger.
You can configure user policy to warn users when they try to send (or open) an unauthorized email. The warning dialog lets the user choose whether to continue or not:
You can configure user policy to categorize emails. Categories are defined in email triggers. Categorization can be either automatic or manual, depending on how the control triggers are configured and whether the email was detected by a client agent or server agent.
If you want users to categorize their own emails, you can configure a control action to display a notification dialog listing the available categories.
For outgoing emails, you can detect and quarantine emails that require urgent review. You can optionally notify the sender that this has happened. Reviewers can subsequently release the email from quarantine (sending it to its intended recipients) or reject it (the email is not sent).
You can display an advisory dialog whenever CA DataMinder detects an email that may be significant. This is useful if, for example, you want to notify users when specified emails arrive in their Inbox or you want to inform senders that their email is missing a disclaimer.
You can silently record each occurrence when an email triggers a control action, but without blocking the email or displaying a warning. The user is completely unaware that their email triggered a control event.
For example, a humorous but inoffensive email attachment is circulating within your organization and your bandwidth is suffering. Configuring your control actions to generate silent events lets you discreetly trace the source of these emails.
For any email that triggers a control action, you can fully capture the associated email or attachment.
Or you can simply capture details about the event. These details include the user name, when the trigger was activated, and so on.
You can forward any email that activates a control trigger to another address. For example, if a user disregards a warning and sends an unauthorized email, you can forward a copy to their manager. The manager then receives a notification email with the original email included as an attachment.
You can block or warn against unencrypted emails or emails without a digital signature, but exempt these emails if they are encrypted or digitally signed. To do this, you edit filter settings in each control trigger.
Alternatively, you can set up triggers to block encrypted or signed emails, but exempt non-encrypted or unsigned emails!
For any incoming email that triggers a control action, you can send an automatic reply to the sender. You choose what information is included in the reply. You can use automatic replies to notify the sender when their email has been blocked or when it generated a warning. Alternatively, you can use this feature to send an automatic acknowledgement to the sender.
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