When CMS and Policy Engine are not installed on the same physical machine, incident information data is missing from iConsole event view page.
Symptom:
When CMS and PE Server are installed on two different machines, policies are getting triggered at ICC level, and events are captured in the iConsole.
But the details of policy are blank in the right-hand-side pane of the event in the iConsole, and I cannot see the event under 'Recent Incidents'. I have to go to 'Standard Search' to view the event.
Solution:
Install CMS and PE together on same machine. Then you can see the details of triggers in the iConsole, and the events appear under 'Recent Incidents'.
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