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Where Do I Install an Exchange Server Agent?

Recent releases of Exchange Server are modular applications comprising multiple server roles. Take care to install the Exchange server agent on the correct server!

Exchange Server 2013

The number of server roles in Exchange 2013 was reduced to two. These roles are the Mailbox Server role (which includes the Hub Transport service) and the Client Access Server role.

To enable CA DataMinder to monitor and control all communications sent via Exchange 2013, you must install the CA DataMinder Exchange server agent on each Mailbox server.

Note: For maximum security and performance, follow the best practices that you find on the Microsoft Windows Dev Center under "RPC over HTTP Deployment Recommendations". See the Event Report Requirements section in the Archive Integration Guide for details on Exchange and Outlook Import Requirements.

CA DataMinder releases before r14.5 SP1 connected to mailboxes on Exchange Server using RPC. With the architecture changes in Exchange Server 2013, RPC connections are no longer accepted by Exchange Server 2013. You get an error message for a network error or an inaccessible location.

Make all requests to Exchange Server 2013 through RPC over HTTP (ROH). Exchange Server 2013 is no longer identified with its hostname like in earlier versions, but with a unique global identifier, the GUID. Therefore, CA DataMinder utilities need to refer to the Exchange Server 2013 by its Exchange GUID along with its domain name. To address this new architecture, you must provide CA DataMinder utilities with additional details.

Exchange Server 2007 and 2010

These applications have five server roles. For large organizations, the Exchange environment may be highly complex and can contain multiple Active Directory sites, each of which can contain multiple Mailbox servers and one or more Hub Transport servers. Depending on the needs of your organization, you can install a Mailbox server and a Hub Transport sever on the same computer or on separate computers.

To enable CA DataMinder to monitor and control all communications sent via Exchange 2007 or 2010, you must install the CA DataMinder Exchange server agent on each Hub Transport server.