Network Integration Guide › Troubleshooting › Cannot Access HTTPS Sites With Cavium Coprocessor Enabled

Cannot Access HTTPS Sites With Cavium Coprocessor Enabled

Symptom:

Connectivity problems may occur when using the latest browsers (for example, Internet Explorer 10 or Firefox 19) to browse web sites using the SSL protocol (HTTPS). The issue has been observed when the SSL protocol is being decoded by CA DataMinder Network on the Bivio 7000 platform.

Solution:

The workaround is to configure CA DataMinder Network to use software rather than hardware SSL acceleration.

Follow these steps:

1. Create a file that has the name 'disablesslcoprocessor' inside the CA DataMinder Network 'config' folder. The content of the file is not relevant. Use the FTP server or alternatively via the command line and enter the following command:

   echo > /home/smb/config/disablesslcoprocessor
   

2. Restart the unit either by using the web management console and clicking Reboot on the Administration page, or by using the following commands on a shell prompt:

   nrsp stop nba
   nrsp start nba