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Client Network Agent Configuration File

You can use the Client Network Agent (or 'network agent') to control web activity on endpoint computers. Specifically, the network agent can monitor HTTP requests. This activity includes attempts to post files and comments to web sites or to submit form data. It can also monitor attempts to check in files to SharePoint libraries.

However, certain web sites require special handling by the network agent. Site-specific handling instructions for these sites are implemented in the Client Network Agent configuration file. For example, this configuration file includes instructions to ensure that Outlook.com continues to operate correctly after the network agent blocks a web mail.

The default configuration file contains handling instructions for several popular web sites. It is installed automatically when you deploy the network agent.

However, we may release occasional updates if we discover additional sites that require special handling. Also, you may need to install a custom configuration file if your organization requires custom handling for a specific web site. If CA technical staff instruct you to deploy an updated or custom configuration file, use the Administration console to install the file onto your CMS.

Important! Install new Client Network Agent configuration files only if instructed to do so by CA technical staff!

To install a CNA configuration file

  1. Log on to the Administration console using an account that has the 'Admin: Manage System Files' administrative privilege.
  2. Click Tools, Install System Definition File.

    The Install System Definition File dialog appears.

  3. Click 'Client Network Agent Configuration File' or 'Client Network Agent Configuration File (Custom)' in the File Type list.
  4. Browse to the configuration file.

    The files are named CNAConfig.xml or CNAConfig_custom.xml respectively.

  5. Return to the Install System Definition File dialog and click Install.

    CA DataMinder automatically replicates the configuration file to all endpoint computers hosting the network agent.

For details about the Client Network Agent, see the Endpoint Integration Guide.