Note the following requirements for the External Agent API:
The External Agent host machine must have Microsoft Outlook or Lotus Notes installed.
Microsoft Outlook 2003, 2007, 2010, or 2013
Outlook must be the default email application on the host machine.
Lotus Notes 7, 8, or 8.5
(Applicable to the WgnImportConnector interfaces only) For NTFS file systems, we recommend that you disable creation of 8.3 file names on the machine hosting the External Agent cache folder. If 8.3 file creation remains enabled, performance may be adversely affected.
To disable 8.3 file creation, set the registry value NtfsDisable8dot3NameCreation to 1 (one); for further details, search for this registry value on www.support.microsoft.com.
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