Platform Deployment Guide › Requirements › External Agent Machines

External Agent Machines

The following are requirements for external agent machines:

Operating System

The External Agent API is included in the integration.msi and integration_x64.msi installation packages.

Integration.msi supports a 32-bit version of:

• Windows Server 2003 (see note 1)
• Windows Server 2008

Integration_x64.msi supports 64-bit versions of these operating systems:

• Windows Server 2003 (see note 1)
• Windows Server 2008 (see note 1)
• Windows Server 2008 R2
• Windows Server 2012
• Note 1: We have not tested these operating systems with the current versions of integration.msi and integration_x64.msi.

Email

Host machines must be running a Microsoft Exchange-compatible email application such as:

• Microsoft Outlook 2003, 2007, 2010, or 2013

Important! Outlook must be the default email application on the host machine.

More information:

Integrating Programmatically with the External Agent API