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Network Integration Guide › Troubleshooting › Napatech Drivers › Collect Napatech Logs
Collect Napatech Logs
Follow this procedure to collect Napatech logs.
- Use your terminal emulation application (such as PuTTY) to onnect to the NBA as root.
- From a shell prompt, run this sequence of commands:
cd /opt/napatech3/bin
./profiling
- Copy the screen output from your terminal emulation application to a text file.
- Enter ‘q’ to exit profiling.
- From a shell prompt, run the next sequence of commands:
mkdir /home/smb/log/napatech
chmod 777 /home/smb/log/napatech
dmesg >/home/smb/log/napatech/dmesg-log.txt
./ntlog >/home/smb/log/napatech/ntlog-log.txt
cd ../config
cp n* /home/smb/log/napatech
cd /home/smb/log/napatech
tar cvf napatech-info.tar *
gzip napatech-info.tar
- Send the napatech-info.tar.gz file and the 'profiling' text file that you created in step 3 to Napatech Support.
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