(Applies to iConsole application servers only.)
The host server must be running Microsoft Outlook and Outlook must be the default email application on the host server.
This ensures that CA DataMinder email events are correctly converted to MSG files when downloading e‑mails in the iConsole Search Results screen or when attaching original messages to audit emails.
Note: iConsole front-end Web servers do not require any Microsoft Outlook on the host machine.
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