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Delay Before the Dashboard is Updated

When you upgrade an iConsole dashboard to the current CA DataMinder version, or when you install a new dashboard, the data warehouse gets populated with your existing events. However, older events may not be included in the dashboard charts and metrics until the day after the dashboard installation or upgrade.

If your data warehouse includes over 100,000 events, events more than two months old are not included in the dashboard until the day after the installation or upgrade. This is because the initial data warehousing job for this older data is automatically configured to run during an off-peak window to avoid impacting system performance during office hours. By default, this off-peak window starts at midnight (CMS time) and lasts 300 minutes until 5am, but you can reconfigure it to run when you want.

This delay in displaying older data can also occur if you purge and repopulate the data warehouse. Again, this issue only affects dashboards based on data warehouses with over 100,000 events.

Note: Details for rescheduling the initial data warehousing job for older events are described in 'Reschedule the Initial Off-Peak Jobs' in the Platform Deployment Guide.