Platform Deployment Guide › Content Registration › How to Set Up Content Agents › Create a Content Agent

Create a Content Agent

You create content agents in the Administration console.

Follow these steps:

1. In the Administration console, expand the Content Registration branch.
2. Right-click the Agents folder and click Create Content Agent.

   The Select Agent Index Type dialog appears.

3. Select the agent type:

   File Detection

   These content agents can detect protected files in their entirety. For example, if a user copies a protected file, wholly unchanged, to a USB drive, the content agent detects it.

   Text Detection

   These content agents can detect emails or files containing text copied from, or based on, a protected document. These agents have two key properties.

   First, you can specify how much detail is stored in each document fingerprint. The level of detail affects the size of the content index associated with the agent.

   Second, you can specify how sensitive the agent is when searching suspected emails or documents for protected content.

   (Optional) You can designate a Text Detection agent as one created explicitly to reduce the number of false positives when used in conjunction with an ordinary content agent. For details, see Supplementary Content Agents to Reduce False Positives.

4. Click OK.

   The Agent Properties dialog appears.

5. Supply the following agent details:

   General tab

   Specify the agent name and description and the Index Builder server. This server can be any server on your network hosting the CA DataMinder File Scanning Agent.

   (Optional. Text Detection agents only) Specify supplementary agents to reduce the number of false positives. These agents identify and exclude from processing text extracts that are deemed benign or acceptable, such as corporate disclaimers.

   Filter tab

   (Optional) Specify the folder and file options, such as whether to fingerprint hidden files or files in subfolders.

   Build tab

   (Text Detection agents only) Specify how much detail is stored in the fingerprint of a protected document. The more detailed the fingerprint, the more reliably an agent can recognize content originating from that document. However, a content index containing highly detailed fingerprints can be extremely large.

   For details, see What Level of Accuracy Do I Need?

   Evaluation tab

   (Text Detection agents only) Specify how sensitive the agent is to the loss, or potential loss, of protected files and documents. You can use two methods to specify the agent sensitivity:

   • The agent can search for variants of protected documents or documents that closely resemble a protected document.
   • Alternatively, the agent can search for extracts copied word for word from a protected document. You can specify the minimum size of these extracts.

6. Click OK.

   The new content agent is listed in Agents folder of the Content Registration branch.

More information:

What Level of Accuracy Do I Need?

Supplementary Agents to Reduce False Positives