iConsole User Guide › Searching for Events › Content Searches › Logical Operators in Search Terms › Example Search Term

Example Search Term

This example illustrates the use of multiple operators in a complex search expression. This expression searches for e-mail requests from customers who, after evaluating a specific product, wished to go ahead with the purchase. Logical operators are evaluated left to right unless brackets are used:

evaluation WNEAR6 (UXProPack OR UXLogiCard)
AND (licens* OR purchas*)
AND NOT complain*

Specifically, the search term detects e-mails that:

• Refer to an evaluation of the UXLogiCard or the UXProPack products.
• Contain a word such as licensing or purchase.
• Do not contain words such as complain or complaint.

For example, the following customer request meets all of the above criteria:

Hi guys, 

We’ve now completed our evaluation of UXProPack1. The product looks great and we want to buy! 
I have a question about licensing. What’s the best deal can you do us for 250 desktops? 

Look forward to hearing from you,
Tarquin, MIS Manager