Administration Guide › Content Registration › Content Agent Types

Content Agent Types

When you create a new content agent, you must choose its type. CA DataMinder supports the following types of content agent:

File Detection

These content agents can detect protected files in their entirety.

For example, if a user attaches a protected file, wholly unchanged, to an email or copies it to a USB drive, the content agent detects it.

Text Detection

These content agents can detect emails or files containing text copied from, or based on, a protected document. There are two aspects to these agents.

First, you must specify the agent accuracy. This depends on how much detail is stored in each document fingerprint, which in turn affects the size of the content index associated with the agent.

Second, you must specify how sensitive the agent is when checking suspected emails or documents for protected content.

Accuracy

You can choose how accurately your content agent can identify text extracted from a fingerprinted document.

The available settings (sentence, paragraph, page and so on) determine the level of detail stored in the fingerprint of a protected document. Specifically, these settings determine the size of each analyzable section in a protected document. The agent then generates a fingerprint for that document based on the most significant phrases in each section.

Agent Sensitivity

You can specify how sensitive the agent is to the loss, or potential loss, of protected files and documents. There are two methods for specifying the agent's sensitivity.

• Detect documents or their derivatives

  The agent can check for variants of protected documents, such as an early draft of a sensitive report.

  The agent can also detect documents that closely resemble a protected document. These include documents that have been deliberately modified (for example, by changing key phrases or re-ordering sections) in an attempt to circumvent CA DataMinder policy triggers.

• Detect extracts of documents

  Alternatively, the agent can check for extracts copied word-for- word from a protected document. You must specify the minimum size of these extracts.

  At one extreme, you can set up an agent to detect any sentence, or any significant phrase, copied from a protected document and pasted into an email or another file.

  At the other extreme, you can set up an agent to only detect emails or files that contain significant, extended passages copied from a protected document, equivalent to a several paragraphs or a full page of text.