Platform Deployment Guide › Mapping Events to Users › Introduction

Introduction

CA DataMinder needs to associate captured events with participants in order to allow reviewers to search for events by user. CA DataMinder also requires a mechanism to determine which user policy to apply to these events.

For emails and IM conversations, this mapping is typically based on email addresses. This guide therefore also describes how CA DataMinder maps email addresses onto user accounts, and lists which CA DataMinder features use address mapping. Finally, it includes some FAQs about address handling in CA DataMinder.

When mapping email addresses to user names, CA DataMinder intercepts or imports an email and extracts the addresses of the sender and recipients (1). Linked tables in the CMS database (2) enable CA DataMinder to map the email address of each participant to an existing CA DataMinder user (3).