Previous Topic: How to Set Up Content AgentsNext Topic: What Level of Accuracy Do I Need?


To create a content agent

Follow these steps:

  1. In the Administration console, expand the Content Registration branch.
  2. Right-click the Agents folder and choose Create Content Agent.
  3. In the Select Agent Index Type dialog, choose the agent type:
    Exact File Detection

    These content agents can detect protected files in their entirety. For example, if a user attaches a protected file, wholly unchanged, to an email or copies it to a USB drive, the content agent detects it.

    Text Detection

    These content agents can detect emails or files containing text copied from, or based on, a protected document.

    There are two aspects to these agents. First, you can specify how much detail is stored in each document fingerprint. This affects the size of the content index associated with the agent. Second, you can specify how sensitive the agent is when checking suspected emails or documents for protected content.

  4. In the Agent Properties dialog, supply the following details:
    General tab

    Specify the agent name and description and the Index Builder Machine. This can be any server on your network hosting the CA DataMinder File Scanning Agent.

    (Optional. Text Detection agents only) Specify subsidiary agents to reduce the number of false positives. These agents identify and exclude from processing text extracts that are deemed benign or acceptable, such as corporate disclaimers.

    Filter tab

    (Optional) Specify the folder and file options, such as whether to fingerprint hidden files or files in subfolders.

    Build tab

    (Text Detection agents only) Specify how much detail is stored in the fingerprint of a protected document. The more detailed the fingerprint, the more reliably an agent can recognize content originating from that document. However, a content index containing highly detailed fingerprints can be very large indeed.

    For details, see What Level of Accuracy Do I Need?

    Evaluation tab

    (Text Detection agents only) Specify how sensitive the agent is to the loss, or potential loss, of protected files and documents. There are two methods for specifying the agent's sensitivity:

    • The agent can check for variants of protected documents or documents that closely resemble a protected document.
    • Alternatively, the agent can check for extracts copied word for word from a protected document. You can specify the minimum size of these extracts.