Endpoint Integration Guide › Client Print System Agent › About the Client Print System Agent

About the Client Print System Agent

A policy administrator can use the Client Print System Agent (CPSA) to control what information users are allowed to print. You can apply policy triggers when users try to print a file or document and you can also disable the Print Screen button on their keyboard.

The CPSA, or print agent, allows you to closely control the use of printers in your organization:

• If a user presses the Print Screen button, the print agent checks the user policy to determine whether the button is disabled.
• Alternatively, if a user attempts to print a document from an application (for example, by choosing File, Print), the print agent checks which application the user is using. If this is an 'ignored application', the user is allowed to print the document. For any other application, the print agent applies Data in Motion triggers.

  First, these triggers check whether the printer itself is excluded from policy control. If so, the print job is allowed to continue. Otherwise, the trigger examines the file’s properties and text content. The results of this policy processing determine whether the print agent blocks or allows the print job.

Note: Before installing the CPSA, you must close down all applications that support printing. After installing the CPSA, you must configure it by editing CA DataMinder registry settings on the host machine and the Data In Motion triggers in your user policies.