Error Code Reference Guide › File Scanning Agent Log › File Scanning Agent Log Codes

File Scanning Agent Log Codes

The following are error, warning, and informational codes for the File Scanning Agent log file. The log files are named WgnESA_<datestamp>.log.

E2E05 (Error 11781)

Error occurred processing file "<file path>" - <error string>.

Reason:

The system cannot find the file specified. File has been locked, moved, or deleted making it unavailable during processing Review Event Logs for preceding events.

E2E09 (Error 11785)

Error occurred loading configuration - <config file>.

Reason:

The job configuration file failed to load. For example, the file is corrupted or does not exist.

E2E0A (Error 11786)

Failed to parse Job XML configuration.

Reason:

The job configuration file failed to parse because the XML is not valid.

E2E0B (Error 11787)

Failed to process file - unknown error.

Reason:

The FSA failed to scan a file due to an unknown error.

E2E0C (Error 11788)

A timeout occurred while waiting for the event to be processed.

Reason:

The FSA processing has been timed out by the policy engine or policy engine hub.

E2E0D (Error 11789)

Failed to create a timer queue object.

Reason:

The operating system was unable to create a timer object handle.

E2E0F (Error 11791)

Location not found or access denied.

Reason:

The FSA failed to scan a location. This can be because it does not exist, or because the FSA does not have access to it.

E2E10 (Error 11792)

Secure overwrite failed - file contents do not match last overwrite.

Reason:

DoD deletion failed because the file contents could not be over overwritten. This is often because of a hard disk failure.

E2E13 (Error 11795)

Failed to connect to the <Scan|NIST> Database.

Reason:

Database error. The FSA failed to connect to the scanned file database or NIST database.

E2E14 (Error 11796)

Failed to end database transaction – "<file path>" failed.

Reason:

Database error. The FSA failed to commit or roll back the details of file "<file path>" to the scanned file database after it had been scanned.

E2E15 (Error 11797)

Failed to process file in the scan database - "<file path>".

Reason:

Database error. The FSA failed to retrieve or store the details of file "<file path>" from or in the scanned file database.

E2E16 (Error 11798)

Failed to retrieve job ID – "<job name>".

Reason:

Database error. The FSA failed to retrieve the job ID for "<job name>" from the scanned file database.

E2E17 (Error 11799)

Failed to purge job data – "<job name>".

Reason:

Database error. The FSA failed to purge the file data for job "<job name>" from the scanned file database.

E2E1E (Error 11806)

Failed to retrieve job ID for "<job name>".

Reason:

Database error. The FSA failed to retrieve the job ID for "<job name>" from the scanned file database.

E2E1F (Error 11807)

Failed to check file "<file path>" in the Scan DB.

Reason:

Database error. The FSA failed to retrieve or store the details of file "<file path>" from or in the scanned file database.

E2E26 (Error 11814)

*** FSA failed to start - <reason>.

Reason:

The FSA service failed to start for the reason stated.

E2E2D (Error 11821)

FSA <Scan|NIST> Database Connection Failed to Close.

Reason:

Database error. The FSA has failed to close the connection to the scanned file database or the NIST database.

E2E31 (Error 11825)

Failed to load file "<file path>" - <reason>.

Reason:

The FSA failed to load the job file "<file path>" either because the file was corrupted, no longer existed, or because the FSA failed to access the file.

E2E32 (Error 11826)

Invalid FSA Registry parameter "<reg parameter>".

Reason:

The FSA registry parameter "<reg parameter>" is invalid. That is, it may not exist in the job file.

E2E33 (Error 11827)

Failed to start job "<job name>" - Couldn't connect to the Scan database.

Reason:

Database error. The FSA was unable to start job "<job name>" because it failed to connect to the scanned file database.

E2E34 (Error 11828)

Error occurred running "<job name>" - reason.

Reason:

The FSA encountered an error when running job "<job name>" for the reason specified.

E2E35 (Error 11829)

An error occurred getting the file list for Job "<job name>", Input location "<location path>" - <reason>.

Reason:

The FSA encountered an error while enumerating files in location "<location path>" for the reason specified.

E2E38 (Error 11832)

Another Job with the same name is already running.

Reason:

The FSA cannot run the job because a job with the same name is already running.

E2E39 (Error 11833)

Another Job named "<job name>" is already running.

Reason:

The FSA cannot run the job "<job name>" because a job with that name is already running.

E2E40 (Error 11840)

Job "<job name>" does not exist in the scan database.

Reason:

Database error. The job "<job name>" does not exist in the file scanning database.

E2E41 (Error 11841)

Job name is empty.

Reason:

The <job name> parameter in the job file is empty or does not exist.

E2E42 (Error 11842)

Job name exceeds 63 character limit.

Reason:

The <job name> parameter in the job file must not exceed 63 characters.

E2E44 (Error 11844)

Failed to retrieve job ID.

Reason:

Database error. The FSA failed to retrieve the job ID for "<job name>" from the scanned file database.

E2E45 (Error 11845)

The job does not exist in the scan database.

Reason:

Database error. The job does not exist in the scanned file database as it has not been run before.

E2E46 (Error 11846)

Failed to purge the job data.

Reason:

Database error. The FSA was unable to purge job data from the scanned file database.

E2E47 (Error 11847)

Failed to connect to the scan database.

Reason:

Database error. The FSA was unable to connect to the scanned file database.

E2E4A (Error 11850)

Timed out while waiting to reconnect to the FSA service.

Reason:

Database error. A delegate process (the FSA stub) previously lost its connection to the FSA service and tried to reconnect. This reconnection has now timed out.

E2E4B (Error 11851)

Couldn't find <locations> XML element in config file.

Reason:

The XML tag <locations> does not exist in the job file.

E2E4C (Error 11852)

Couldn't find <participants> XML element in config file.

Reason:

The XML tag <participants> does not exist in the job file.

E2E4D (Error 11853)

Couldn't find <fsa> element in XML config file.

Reason:

The XML tag <FSA> does not exist in the job file.

E2E4E (Error 11854)

Couldn't find <jobs> element in XML config file.

Reason:

The XML tag <jobs> does not exist in the job file.

E2E4F (Error 11855)

Failed to parse file "<config file>" - <reason>.

Reason:

The job file contains invalid XML for the reason stated.

E2E50 (Error 11856)

Failed to start job file "<config file>" - <reason>.

Reason:

The job(s) in the job file "<config file>" failed to start for the reason stated.

E2E51 (Error 11857)

Couldn't apply relative path "<path>" to location "<location path>".

Reason:

The FSA failed to calculate the absolute location path based on the relative path defined in the job file.

E2E52 (Error 11858)

Invalid relative path.

Reason:

The relative path specified in the job file was not valid.

E2E53 (Error 11859)

The message is the wrong type for the target folder.

Reason:

Exchange Public Folders error.

E2E55 (Error 11861)

Invalid job file argument (< <keyword> <attribute>=<value> />) - <reason>.

Reason:

The specified parameter in the job file is invalid for the reason given.

E2E57 (Error 11863)

Failed to generate PDF contents.

Reason:

An error occurred while generating a PDF file as part of a Replace action. This is sometimes caused by memory corruption.

E2E60 (Error 11872)

Failed to check file in the NIST Database.

Reason:

Database error. The FSA failed to check the file against the NIST database.

E2E61 (Error 11873)

Failed to connect to the NIST Database.

Reason:

Database error. The FSA failed to connect to the NIST database.

E2E70 (Error 11888)

The FSA failed to initialize MAPI (<reason>). Please ensure a Microsoft Exchange-compatible email application such as Outlook is the default email application.

Reason:

The FSA failed to initialize Exchange integration because of the reason stated. This is often because Microsoft Outlook is not installed.

E2E71 (Error 11889)

Failed to initialize MAPI.

Reason:

The FSA failed to initialize MAPI. This can be because a MAPI client does not exist.

E2E72 (Error 11890)

The FSA could not find the mailbox "<mailbox>" on the server "<server>" (the mailbox is located on the server whose DN is "<DN>").

Reason:

Exchange Public Folders error.

E2E73 (Error 11891)

The mailbox does not exist on the configured mail server.

Reason:

Exchange Public Folders error.

E2E74 (Error 11892)

The newly created MAPI service could not be found.

Reason:

Exchange Public Folders error.

E2E75 (Error 11893)

The required MAPI store could not be found.

Reason:

Exchange Public Folders error.

E2E76 (Error 11894)

*Error creating PST Profile "<profile name>" "<PST file name>" "<PST display name>" - <error description>.

Reason:

Exchange Public Folders error.

E2E77 (Error 11895)

There is more than one entry that matches the user/mailbox name.

Reason:

The Address List contains more than one entry for the user or mailbox.

E2E78 (Error 11896)

The returned MAPI property is not of the expected type.

Reason:

Exchange Public Folders error.

E2E79 (Error 11897)

The FSA could not create a MAPI profile to access the mailbox (username: <username>, server: <password>). The error returned was <reason>.

Reason:

Exchange Public Folders error.

E2E7A (Error 11898)

The FSA could not access the configured mailbox (username: <username>, server: <server>). The error returned was <reason>.

Reason:

The FSA failed to access the mailbox (username: <username>, server: <server>) for the reason stated.

E2E7B (Error 11899)

Failed to create a MAPI profile.

Reason:

Exchange Public Folders error.

E2E80 (Error 11904)

Failed to retrieve SharePoint file object from URL.

Reason:

SharePoint error. The FSA failed to retrieve the SharePoint file object from the SharePoint site. This can be because the <SharePointSiteURL> parameter is invalid in the job file.

E2E81 (Error 11905)

Failed to retrieve SharePoint list item object from URL.

Reason:

SharePoint error. The FSA failed to retrieve the SharePoint list item from the SharePoint site. This can be because the <SharePointSiteURL> parameter is invalid in the job file.

E2E82 (Error 11906)

Failed to delete SharePoint file.

Reason:

SharePoint error. The FSA failed to delete the SharePoint file.

E2E83 (Error 11907)

Failed to replace SharePoint file.

Reason:

SharePoint error. The FSA failed to replace the SharePoint file.

E2E84 (Error 11908)

Failed to copy SharePoint file.

Reason:

SharePoint error. The FSA failed to replace the SharePoint file.

E2E85 (Error 11909)

Failed to retrieve SharePoint file contents.

Reason:

SharePoint error. The FSA failed to retrieve the contents of the SharePoint file.

E2E86 (Error 11910)

Failed to retrieve URL for SharePoint file.

Reason:

SharePoint error. The FSA failed to retrieve the URL of the SharePoint file. This can be because the <SharePointSiteURL> parameter is invalid in the job file.

E2E87 (Error 11911)

Failed to retrieve URL for SharePoint list item.

Reason:

SharePoint error. The FSA failed to retrieve the URL of the SharePoint generic list item. This can be because the <SharePointSiteURL> parameter is invalid in the job file.

E2E88 (Error 11912)

Failed to retrieve SharePoint item attributes.

Reason:

SharePoint error. The FSA failed to query file or item attributes or metadata.

E2E89 (Error 11913)

Failed to build SharePoint event data.

Reason:

SharePoint error. The FSA failed to create a file event for a SharePoint file or list item.

E2E90 (Error 11920)

Unable to detect the installed version of Microsoft SharePoint Services.

Reason:

SharePoint error. The FSA was unable to detect the version of Microsoft SharePoint Services running. For example, the Service Pack version may be undefined.

E2E91 (Error 11921)

Microsoft SharePoint exception occurred: "<exception description>".

Reason:

SharePoint error. Microsoft SharePoint threw an exception. A description of the error is displayed.

E2E99 (Error 11922)

ODBC Error occurred: "<ODBC error string>".

Reason:

This logs the ODBC error that contains the reason for a database error.

I2E00 (Informational 11776)

Loading updated configuration.

Reason:

The job configuration file has been updated by the user and reloaded by the FSA.

I2E01 (Informational 11777)

Started processing Job "<job name>", Input location "<location path>".

Reason:

The input location <location> has been launched for processing.

I2E02 (Informational 11778)

Stopped processing Job "<job name>", Input location "<location path>".

Reason:

The input location <location> has finished processing.

I2E03 (Informational 11779)

Processing file "<file path>".

Reason:

The file <file> is currently being processed.

I2E04 (Informational 11780)

Completed file "<file path>".

Reason:

The file "<file path>"has finished processing.

I2E06 (Informational 11782)

Deleting file "<file path>".

Reason:

Attempting to delete file "<file path>".

I2E07 (Informational 11783)

Replacing file "<file path>".

Reason:

Attempting to replace file "<file path>".

I2E08 (Informational 11784)

Copying file "<file path>" to "<destination>".

Reason:

Attempting to copy file "<file path>"to destination "<destination>".

I2E0E (Informational 11790)

Excluded file "<file path>", which was found in the NIST database.

Reason:

The file "<file path>" will not be scanned as it exists in the NIST database and therefore exempt.

I2E11 (Informational 11793)

Scan DB Check - Already scanned file "<file path>".

Reason:

The file "<file path>" will not be scanned because it exists in the scanned file database and has therefore already been scanned.

I2E19 (Informational 11801)

Excluded file "<file path>", which was not captured by policy.

Reason:

The file "<file path>" was not scanned because it was not captured by policy.

I2E1A (Informational 11802)

Summary: Processed <count1>. Captured <count2>. Excluded <count3>. Failed <count4>.

Reason:

This summary information is displayed every 30 seconds while a scan is in progress.

I2E1B (Informational 11803)

Cancelled file "<file path>", parent Input is shutting down.

Reason: (Informational)

The processing of the file "<file path>" was cancelled because the FSA is shutting down, or the scanning job has been stopped by the user.

I2E1C (Informational 11804)

Excluded <count> files not matched by the job's filter.

Reason:

The number of files excluded by the XML <exclude> tag, as defined in the job file.

I2E21 (Informational 11809)

Missed restart time for job "<job name>".

Reason:

The job "<job name>" failed to repeat as scheduled (using the <frequency> tag in the job file) because it was still completing its previous iteration.

I2E22 (Informational 11810)

Job "<job name>" is scheduled to start at <time>.

Reason:

The next scheduled repeat of job "<job name>" is at <time> as set by the <frequency> tag in the job file.

I2E24 (Informational 11812)

*** FSA has started.

Reason:

The FSA service has started up.

I2E25 (Informational 11813)

*** FSA is starting...

Reason:

The FSA service is starting up.

I2E27 (Informational 11815)

*** FSA has shutdown.

Reason:

The FSA service has shut down.

I2E28 (Informational 11816)

*** FSA is shutting down...

Reason:

The FSA service is shutting down.

I2E2A (Informational 11818)

FSA Connecting to the <Scan|NIST> Database using DSN "<DSN name>".

Reason:

The FSA is attempting to connect to the scanned file database or the NIST database using the Database Source Name (DSN) "<DSN name>".

I2E2B (Informational 11819)

FSA Closing <Scan|NIST> Database Connection.

Reason:

The FSA is attempting to close the connection to the scanned file database or the NIST database. This occurs when the FSA service has shut down.

I2E2C (Informational 11820)

FSA <Scan|NIST> Database Connection Closed.

Reason:

The connection to the scanned file database or the NIST database has been closed. This occurs when the FSA service has shut down.

I2E2D (Informational 11821)

FSA <Scan|NIST> Database Connection Failed to Close.

Reason:

The FSA has failed to close the connection to the scanned file database or the NIST database.

I2E2E (Informational 11822)

FSA attempting to reconnect to the <Scan|NIST> database...

Reason:

The FSA is attempting to reconnect to the scanned file database or the NIST database.

I2E2F (Informational 11823)

FSA connected to the <Scan|NIST> database - <DB version info>.

Reason:

The FSA has successfully connected to the scanned file database or the NIST database.

I2E30 (Informational 11824)

A Delegate process is still running, and waiting for FSA to restart.

Reason:

The FSA service was shut down while a delegate process (the FSA stub) was still running. This process is waiting for the FSA service to restart.

I2E36 (Informational 11830)

Skipping "<Folder name>" - <reason>.

Reason:

The folder "<Folder name>" will not be scanned for the reason stated.

I2E3A (Informational 11834)

Job "<job name>" has started.

Reason:

The job "<job name>" has started successfully.

I2E3B (Informational 11835)

Job "<job name>" has finished.

Reason:

The job "<job name>" has finished.

I2E3C (Informational 11836)

Job "<job name>" was stopped before it finished.

Reason:

The job "<job name>" was stopped by a user before completion.

I2E3D (Informational 11837)

Configuration Updated.

Reason:

The FSA registry has been reconfigured and reloaded.

I2E3E (Informational 11838)

Configuration Updated for Job File "<config file>".

Reason:

The job file "<config file>" has been updated and reloaded.

I2E3F (Informational 11839)

Job "<job name>" was purged successfully.

Reason:

The data from job "<job name>" has been successfully purged from the scanned file database.

I2E43 (Informational 11843)

All jobs were purged successfully.

Reason:

The data from all jobs has been successfully purged from the scanned file database.

I2E48 (Informational 11848)

Copying file "<file path>" to "<destination folder>" and tagging the copy.

Reason:

The FSA is attempting to copy file "<file path>" to destination "<destination folder>" and then apply smart tags to the copy of the file.

I2E49 (Informational 11849)

Tagging file "<file path>".

Reason:

The FSA is attempting to apply smart tags to file "<file path>".

W2E1D (Warning 11805)

Reparse point "<point name>" skipped.

Reason:

The reparse point <name> was skipped, and therefore not scanned.

W2E23 (Warning 11811)

Job "<job name>" has passed its 'until' time, and will not be started.

Reason:

The job "<job name>" failed to repeat as scheduled (using the <frequency> tag in the job file) because the specified 'until' time has expired.

W2E37 (Warning 11831)

Failed to acquire backup privilege, which may limit access to some files - <reason>.

Reason:

The FSA does not have the required Windows security model backup privilege. Access to some files may now be unavailable.

W2E54 (Warning 11860)

Replacement of Exchange message "<message>" not supported. Message will be deleted instead.

Reason:

The Replace action is not supported for Exchange Public Folders. The message will be deleted.

W2E56 (Warning 11862)

Couldn't apply smart tags to file "<file path>" - <reason>.

Reason:

The FSA failed to apply smart tags to the file "<file path>" for the reasons stated.

W2E92 (Warning 11922)

Unable to access SharePoint List.

Reason:

The FSA cannot access the SharePoint List.

W2E93 (Warning 11923)

Unable to access SharePoint Site.

Reason:

The FSA cannot access the SharePoint Site.