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Release Notes › Known Issues › Tracking ID 585-38: MSN Instant Messages Incorrectly Saved As Network Events

Tracking ID 585-38: MSN Instant Messages Incorrectly Saved As Network Events

If the MSN Instant Message client program, Windows Live Messenger, sends instant messages tunneled through HTTP instead of using the MSN Messenger protocol directly (typically because a firewall is blocking the usual ports), CA DataMinder Network interprets sent messages and any attached files as HTTP-POST documents. The filename given to these captured HTTP-POST documents will always be gateway.dll. Consequently, Windows Live Messenger activity captured by CA DataMinder Network is stored on the CMS as network events, rather than IM events. Any iConsole searches for IM events must take this into account.