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Release Notes › Known Issues › Tracking ID 579-97: DMC Cannot Export to PST Using Outlook 2010 (64-bit)

Tracking ID 579-97: DMC Cannot Export to PST Using Outlook 2010 (64-bit)

It is not possible to export e-mails to PST files from the Data Management Console (DMC) if Outlook 2010 (64-bit) is the default e-mail application on the DMC host machine. This is because the DMC runs as a 32-bit process and requires 32-bit MAPI. However, Outlook 2010 (64-bit) uses 64-bit MAPI.