iConsole User Guide › Searching for Events › Customize a Search › Useful Customizations › Incoming or Outgoing E-mails

Incoming or Outgoing E-mails

You can search for incoming or outgoing e-mails or IM comments associated with specific e-mail addresses.

To search for incoming or outgoing e-mails

1. Go to the Basic Filters tab of the Search Properties screen.
2. Select the Filter By Type option.
3. In the E-mail Events or IM Events sections, edit the Addressee1, Direction and Addressee2 fields to specify incoming or outgoing events.

Examples

These are based on two users, Frank Schaeffer, whose e-mail address is fschaeffer@unipraxis.com, and Lynda Steel, whose address is lsteel@unipraxis.com.

• E-mails sent from Frank to Lynda: To only search for e-mails sent from Frank to Lynda, set the Address and direction fields to:

  Addressee1: fschaeffer

  Direction: 'Addressee1 sent e-mails to Addressee2'

  Addressee2: lsteel

• E-mails sent in either direction: To search for all e-mails sent between Frank and Lynda, set these fields to:

  Addressee1: fschaeffer

  Direction: 'Addressee1 shared e-mails with Addressee2'

  Addressee2: lsteel

• All e-mails sent by Frank: To search for all e-mails sent by Frank to anyone, set these fields to:

  Addressee1: fschaeffer

  Direction: 'Addressee1 sent e-mails to Addressee2'

  Addressee2: <blank>

• All e-mails received by Frank: To search for all e-mails received by Frank (sent from anyone), set these fields to:

  Addressee1: fschaeffer

  Direction: 'Addressee1 received e-mails from Addressee2'

  Addressee2: <blank>

Note: An automatic * wildcard is appended automatically to any entry in the From and To fields. As a shortcut, you need only type 'fschaeffer' to match fschaeffer@unipraxis.com and 'frank' to match frank.schaeffer@unipraxis.com. The examples below use these automatic wildcards instead of the full e-mail addresses.