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Threshold Values

Some Threshold policies analyze emails and files to calculate a document score. This score quantifies how closely an email matches the policy criteria; if the document score equals or exceeds a minimum value (the 'default threshold value'), the policy fires.

For these policies, you can override the default threshold value by editing the Threshold Value policy field. In particular, if this default value is causing too many false positives, you can raise the default value to make the policy more stringent. But if you do raise the default value, you must increase it by at least 2 or 3 to offset any 'definite indicator' words or phrases built into the policy which, if detected in a file or email, will automatically increment the document score.

The policies that you can edit and their minimum threshold increases are listed below:

PII (Personally Identifiable Information)
Account Number - Threshold

The default Threshold Value is 7. Increase this by +3.

Credit Card Information - Threshold

The default Threshold Value is 7. Increase this by +2.

Social Security Number - Threshold

The default Threshold Value is 7. Increase this by +3.

US Individual Taxpayer Identification Number (ITIN) - Threshold

The default Threshold Value is 6. Increase this by +2.

PHI (Personal Health Information)
Medical Record Numbers - Threshold

The default Threshold Value is 7. Increase this by +2.

NPI (Non-Public Information)
Customer Lists

The default Threshold Value is 20. Increase this by +2.