Policy Guide › Editing Policies in the iConsole › Policy Tuning › Words That Indicate a Definite Non-Match

Words That Indicate a Definite Non-Match

Many policies include an Immediate Disqualifier field. If CA DataMinder detects any Immediate Disqualifier words or phrases in an email, file, or web page, this immediately results in a non-match. That is, the item definitely does not match the policy criteria. CA DataMinder does not apply policy to these items even if they contain other sensitive words or phrases.

If an Immediate Disqualifier word or phrase is detected in an:

• Email attachment, the attachment is excluded from policy but policy may still be applied to the email subject and body text. Likewise, if a key word or phrase is detected in the subject or body text, policy may still be applied to any attachments.
• File, the entire file is excluded from policy.

You typically use Immediate Disqualifier words or phrases to:

• Exclude communications that are exempt from policy, such as documents containing specific disclaimers, copyright notices, or unique identifiers.
• Create a 'pass code' that allows safe communications (such as pre-approved forms or marketing reports) to be sent without triggering policy. The pass code must be a phrase or other code that would not normally appear in a business document or email. Pass codes can be used to allow individuals, such as compliance monitors, to bypass policy.

  Important! Extreme care is needed when choosing pass codes and other definite non-match words. Any user who is aware of a pass code could intentionally include it in an inappropriate communication to deliberately avoid detection. Likewise, using a non-unique term as the pass code will undermine the effectiveness of the policy.