Policy Guide › How Policy Works › Policy Processing › Applying Triggers to IM Conversations

Applying Triggers to IM Conversations

When CA DataMinder applies a trigger to an IM conversation, whether detected by the NBA or imported from an archive, it handles each posted comment like an email and each file attachment as if it were an FTP file transfer.

This means that it applies each participant's policy to any comment they post or any file they attach. In practice, this means that CA DataMinder analyzes the text content of each comment for key words or phrases. For file attachments, it first checks the file name and then analyzes the text content.