Policy Guide › Whose Policy Is Applied? › Internal and External Email Addresses › Flagging Emails As Internal

Flagging Emails As Internal

If you want to flag emails as internal or external, you can define a list of internal email addresses. Any addresses not on the list are deemed to be external.

CA DataMinder classifies an email as internal only if the sender and all recipients have internal email addresses. If an external address is detected, it flags the email as external.

This feature serves two purposes:

• It allows you to search in the iConsole for internal or external emails and inbound or outbound emails (that is, e‑mails entering or leaving your organization).
• It allows you to selectively apply policy to emails sent outside your organization. For example, you can quarantine an email sent to multiple external recipients, but allow the email if it is only sent to a single external recipient. To do this, you set up your Outgoing Email triggers to use message attribute lookup commands to count the number of internal or external recipients.

In both cases, this feature depends on a list of internal addresses being defined in your user policies. Specifically, you need to edit this user policy setting:

Internal Emails

Find this setting in the System Settings, Definition folder. When you edit this setting, add a list of internal addresses and domains.