Policy Guide › Whose Policy Is Applied? › Email Activity

Email Activity

CA DataMinder associates emails with users depending on how and where CA DataMinder detected the email (the ‘capture source’).

• Email endpoint agents: When CA DataMinder detects emails in Outlook or Notes, it associates the user’s Windows logon credentials with a matching CA DataMinder user account and applies that user’s policy. That is, CA DataMinder can identify the user sending (or receiving) an email and apply that user’s policy to the email.

  The synchronization between Windows accounts and CA DataMinder accounts is created in the CMS database during an Account Import job or, less commonly, by using Microsoft Windows user authentication to automatically generate new user accounts.

• Email server agents: For emails detected as they pass through Exchange, Domino or Sendmail servers, CA DataMinder first determines whether the sender’s email address matches an internal address pattern. If it does and the sender corresponds to an existing CA DataMinder user account, that user’s policy gets applied.

  If no matching CA DataMinder user can be found, or if the sender is deemed to be external, then CA DataMinder applies either the ‘unknown internal sender’ policy or the ‘external sender’ policy. These are CA DataMinder user accounts set up specifically for this purpose.

• Network Appliance: For emails sent across your corporate network to or from the Internet, passing through the CA DataMinder Network Appliance, CA DataMinder tries to map the sender’s email address to a CA DataMinder user account.

  However, because the Network Appliance typically targets messages sent from private Webmail accounts, in many cases it will not be possible to map the sender’s address to a CA DataMinder account. In this situation, CA DataMinder applies either the ‘unknown internal sender’ policy or the ‘external sender’ policy.