You can define the body text for a notification email in the sender’s policy. To do this, you edit the Message to Users setting in the relevant control trigger. For example, if an email is blocked when the Search Text 1 trigger activates, the notification email includes this trigger’s Message to Users setting as its body text.
This means that for each outgoing email control trigger in a sender’s policy, the Message to Users text must reflect the Intervention option specified in the associated control action. For example:
"Your email has been blocked. It refers to %Keystring% and such references violate corporate guidelines. Please contact the Compliance Officer for further details."
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