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Smart Tag Guidelines for Categories and Category Scores

How you assign category variables to smart tag names and values has a significant effect on how the smart tags are displayed in the iConsole Search Results screen.

The examples below show the effect of different approaches. For optimum clarity and searchability, we recommend you use example 1.

User Policy Editor, Smart Tags Properties dialog

iConsole Search Results screen

1

Smart Tag Name: Category: %category%

Smart Tag Value: Score: %categoryscore%

We recommend this configuration. Smart tags are readily identifiable in the iConsole. You can also search by category because individual categories are stored as smart tags names.

 

smart tag properties categorize example 1

iConsole results smart tags example 1

2

Smart Tag Name: Category

Smart Tag Value: %category% (%categoryscore%)

Although individual smart tags are readily identifiable in the iConsole, you cannot search for specific smart tags because this information is stored as smart tag values.

 

smart tag properties categorize example 2

iConsole results smart tags example 2

3

Smart Tag Name: Category

Smart Tag Value: %category%

Smart Tag Name: Category Score

Smart Tag Value: %categoryscore%

Do not use this configuration. It splits an event’s category and category score into two separate smart tags, making it impossible to identify an individual category’s score in the iConsole.

 

smart tag properties categorize example 3

iConsole results smart tags example 3