Archive Integration Guide › Import Policy › Which Imported Emails Are Converted into Events?

Which Imported Emails Are Converted into Events?

During Import Policy operations, imported emails are only saved as CA DataMinder events if they cause a policy trigger to activate. If an email does not cause a trigger to activate, the email is discarded and is not saved as a CA DataMinder event!

The Which Email Source? setting in the user policy allows you to disable a trigger based on the e‑mail source. Two of the available options in this setting are designed explicitly for use with Import Policy jobs:

• Microsoft Exchange Server (Mailbox)
• Archive File Importers

For example, as part of an Import Policy job, you may want to generate events for all e‑mails imported from an Exchange mailbox, but only generate events for certain categories of email imported from PST archive files. To achieve this, you would configure two versions of each policy trigger that you want to use: in the first trigger, Which Email Source? is configured so that the trigger can only fire when processing e‑mails imported from Exchange; in the second trigger, Which E‑mail Source? specifies that the trigger can only fire when processing relevant e‑mails imported from an archive file.