The following are error, warning, and informational codes for the Universal Adapter log file:
Error allocating <number> bytes for <component> - <error string>
Reason:
Problem with expanding DLs. Check the machine can contact the LDAP server.
Error adding recipients to mail recipient table - <error string>
Reason:
Problem with expanding DLs. Check the machine can contact the LDAP server.
Error extracting recipient table - <error string>
Reason:
Problem with expanding DLs. Check the machine can contact the LDAP server.
Error adding distribution list members to mail address list - <error string>
Reason:
Problem with expanding DLs. Check the machine can contact the LDAP server.
Error accessing recipient table - <error string>
Reason:
Problem with expanding DLs. Check the machine can contact the LDAP server.
Error querying recipient table rows - <error string>
Reason:
Problem with expanding DLs. Check the machine can contact the LDAP server.
Error setting directory attributes - <error string>
Reason:
Problem with expanding DLs. Check the machine can contact the LDAP server.
<component> error getting object attributes for <search address> - <error string>
Reason:
Problem with expanding DLs. Check the machine can contact the LDAP server.
<component> error searching for <search location> object <search address> - <error string>
Reason:
Problem with expanding DLs. Check the machine can contact the LDAP server.
<component> error search alternate for <search location> object <search address> - <error string>
Reason:
Problem with expanding DLs. Check the machine can contact the LDAP server.
Unsupported Directory Type <directory type>
Reason:
Problem with expanding DLs. Check the machine can contact the LDAP server.
Expecting SMTP address. Cannot expand <type>:<DL>
Reason:
Problem with expanding DLs. Check the machine can contact the LDAP server.
Error deleting old mail recipient table rows - <error string>
Reason:
Problem with expanding DLs. Check the machine can contact the LDAP server.
The Universal Adapter could not access the configured UA mailbox (username: <user name>, server: <server name>). The error returned was <error string>.
Reason:
The UA could not access the specified mailbox. The error is shown.
The Universal Adapter could not create a MAPI profile to access the UA mailbox (username:<user name>, server: <server name>). The error returned was <error string>.
Reason:
The UA could not create the MAPI profile necessary to access the UAMailbox.
The Universal Adapter could not initialize the DirectoryLookup component. The error returned was <error string>.
Reason:
The UA could not initialize the DLExpansion Directory Lookup component. The error is given.
The Universal Adapter could not initialize the 'De-duplication' database component. The error returned was <error string>.
Reason:
The UA could not connect to the de-duplication database. The error is given.
The message "<message subject>" from mailbox "<mailbox name>" has failed, and will be retried.
Reason:
The specified message was not successfully processed. It has not been deleted from the source mailbox. Check above messages for reason.
Moving message "<message subject>" from mailbox "<mailbox name>" to the failed folder due to an unrecoverable error.
Reason:
The specified message is about to be moved to the 'failed' folder.
The message "<message subject>" from mailbox "<mailbox name>" has been moved to the failed folder.
Reason:
The specified message has been successfully moved to the 'failed' folder.
The message "<message subject>" from mailbox "<mailbox name>" could not be moved to the failed folder: The error returned was <error string>.
Reason:
The specified message could not be moved to the 'failed' folder. The error is given. The message will still be in the source mailbox.
Failed to open registry key "<key name>" - "<error string>".
Reason:
The UA failed to open the specified registry key. The error is given.
Failed to initialize Perfmon Total counter - "<error string>".
Reason:
The perfmon input mailbox "Total" counter could not be initialized.
Failed to initialize the application - error was "<error string>".
Reason:
An error occurred while initializing the application. The error is given.
Error creating PST Profile "<profile name>" "<profile name>" "<PST store display name>" - <error string>
Reason:
The specified PST profile could not be created. The error is given.
Failed to change the worker thread count from <old value> to <new value> - keeping at <old value>. The error returned was <error string>
Reason:
The worker thread count could not be changed to the requested value. It will stay at the old (specified) value.
The Universal adapter could not access the property "<property code>" on the message "<message subject>" in mailbox "<mailbox name>". The error returned was<error string>.
Reason:
The specified property could not be accessed on the specified message. The property either doesn't exist or has been incorrectly specified. The error is given.
The Universal adapter could not write the unique ID property "<property name>" on the message "<message subject>" in mailbox "<mailbox name>". The error returned was <error string>.
Reason:
The specified property could not be created on the message. The error is given.
The input mailbox "<mailbox name>" has been configured to use 'De-duplication' but no 'De-duplication' object is available.
Reason:
An earlier error when initializing the de-dup object means no de-dup is available, but the specified mailbox has been configured to use de-dup.
The De-duplication component detected a database error - State <state> (Code <error code>) - <error string>.
Reason:
There has been a database error concerning the de-dup database. The error is given.
An error occurred converting an email address from DN to Exchange 5.5 format (<email address>) - <error string>.
Reason:
An error occurred converting an email address from DN to Exchange 5.5 format. The format and error are given.
An error occurred converting an email address from Exchange 5.5 to DN format (<DL>) - <error string>.
Reason:
An error occurred converting an email address from Exchange 5.5 to DN format. The format and error are given.
Invalid state: message "<message subject>" from mailbox "<mailbox name>" has been processed but the state is unexpected so will be reprocessed: State is <state>
Reason:
There has been an internal error and a message is in an unexpected state, so it will be reprocessed. This shouldn't happen.
The Universal adapter could not write the journal type property on the message "<message subject>" in mailbox "<mailbox name>". The error returned was <error string>.
Reason:
The 'journal type' property could not be written to the specified message. The error is given.
The outpool pool "<output pool name>" specified in mailbox "<mailbox name>" does not exist
Reason:
The output pool specified in the 'Outputs' field for the specified mailbox does not exits - the mailbox will be disabled.
The outpools specified for mailbox "<mailbox name>" are either empty or invalid, mailbox has been disabled
Reason:
The 'Outputs' field for the specified mailbox is either empty or contains an output pool that does not exist. The mailbox will be disabled.
The Universal Adapter encountered an error when moving failed messages back to the Inbox for mailbox "<mailbox name>". The error returned was <error string>.
Reason:
An error occurred while moving messages from the failed folder to the specified mailbox's source folder. Connectivity might have been lost. The error is given.
The Universal Adapter encountered an error when moving messages to the failed folder for mailbox "<mailbox name>". The error returned was <error string>.
Reason:
An error occurred while moving messages from the mailbox's source folder to the failed folder. The error is given.
IsDuplicate failed for message "<message subject>" from mailbox "<mailbox name>". The error was <error string>.
Reason:
There was a problem checking if the specified message was a duplicate. Connectivity with the de-dup database was probably lost or the database was not setup correctly. The error is given.
The input mailbox "<mailbox name>" has an invalid subject filter - the mailbox has been disabled. Filter is: "<filter value>". Error is: "<error string>" -
Reason:
The mailbox's subject filter is not valid. The subject filter must be of a specific form specified in the UA docs.
The input mailbox "<mailbox name>" has an invalid config - the mailbox has been disabled.
Reason:
There is a problem with the mailbox's config, so it will be disabled and not process any massages. See earlier messages in the log for causes.
The input mailbox "<mailbox name>" has an invalid config - the base template "<template name>" does not exist.
Reason:
The BaseTemplate specified for the mailbox does not exist. Check config.
The input mailbox "<mailbox name>" has an invalid config - the base template "<template name>" is invalid.
Reason:
The BaseTemplate specified for the mailbox exists, but its config is not valid. Check the config.
The template mailbox "<mailbox name>" is in a cyclic dependency - it will be disabled
Reason:
The template mailbox depends on a mailbox which in turn depends on this mailbox. This is not valid.
The mailbox "<mailbox name>" has an invalid <parameter name> - it will be disabled
Reason:
The specified parameter on the specified mailbox is not valid. Check the config.
The mailbox "<mailbox name>" has the same source as mailbox "<mailbox name>" - both will be disabled
Reason:
Two (or more) mailboxes have the same source, they will both be disabled.
All outputs in output pool "<output pool name>" have failed. Last error was: "<error string>"
Reason:
The UA could not write to any of the locations in the specified output pool. Messages will be failed. The error is given.
The input mailbox "<mailbox name>" failed to initialize - it has not been added. Error was: "<error string>"
Reason:
There was a problem initializing the specified mailbox. See the error code and earlier errors for clues. Check the config.
The output pool "<output pool name>" has invalid config - it will not be available for selection
Reason:
There is something wrong with the config for the specified output pool.
The output pool "<output pool name>" has an invalid value for parameter "<parameter name>". Value is "<parameter name>"
Reason:
The specified parameter on the specified output pool has an invalid value. Check the config.
The output location "<Location name>" has a missing parameter. Parameter is "<parameter name>"
Reason:
The specified output location has a missing necessary parameter. Check the config.
Invalid property id "<property ID>", property not added to the unique property ID list for "<registry key name>"
Reason:
The specified property ID does not have the correct form.
Could not generate hash for message "<message subject>" from mailbox "<mailbox name>". Error was "<error string>"
Reason:
Could not generate the hash for the specified message. This is often because the message is missing a property that is being used to form the hash.
Too many attachments for journal message "<message subject>" from mailbox "<mailbox name>".
Reason:
The specified message has been detected as a envelope journal message, but it has more than one attachment. The UA is unable to process.
The "<parameter name>" parameter contains an invalid entry, "<parameter value>"
Reason:
The specified parameter has an invalid value. Check the config.
All hash ordering parameters are empty
Reason:
HashOrder, EnvelopeInnerOrder, and EnvelopeOuterOrder under UniqueIDPropList are all empty. At least one of these must be specified.
There was an error initializing the 'De-duplication' database "<database server>"
Reason:
There was an error initializing the de-dup database. The error is given.
Input mailbox "<mailbox name>" has specified 'DeDuplicate' but no database has been specified - the mailbox will be disabled
Reason:
The specified mailbox has specified 'de-dup' but no de-dup database has been specified. Check the config.
The output pool "<output pool name>" no locations specified - it is invalid
Reason:
At least one location must be specified for each output pool.
Failed to connect to the input mailbox "<mailbox name>" (mailbox name = "<user name>", server = "<server name>"). The error returned was <error string>.
Reason:
The UA could not connect to the specified input mailbox. The error is given.
Failed to connect to the output mailbox "<mailbox name>" (mailbox name = "<user name>", server = "<server name>"). The error returned was <error string>.
Reason:
The UA could not connect to the specified output mailbox. The error is given.
Can't process non-envelope message "<message subject>" from mailbox "<mailbox name>" as HashOrder is empty.
Reason:
The specified non-envelope message cannot be processed as dedup has been specified but HashOrder has not been set.
Can't process envelope message "<message subject>" from mailbox "<mailbox name>" as EnvelopeInnerOrder and EnvelopeOuterOrder are empty
Reason:
The specified envelope message cannot be processed as dedup has been specified but EnvelopeInnerOrder and EnvelopeOuterOrder have not been set.
The Universal Adapter is unable to move any failed messages back to the Inbox for mailbox "<mailbox name>" as the mailbox is disabled.
Reason:
The UA is unable to move messages from the failed folder to the specified mailbox's source folder as the mailbox is disabled. Enable the mailbox and try again.
The Universal Adapter encountered an error when accessing mailbox <mailbox name>. The error returned was <error>.
Reason:
The UA encountered an error when accessing the specified mailbox.
The output pool <pool name> has had a secondary output failure. Secondary output: <pool name>. Error was "<error>".
Reason:
Outputting to a secondary output pool has failed. The error is given.
The output location <location name> has had a secondary output failure. Secondary output: <pool name>. Error was "<error>".
Reason:
Outputting to a secondary output pool has failed. The error is given.
The registry value "UAMailboxName" has not been specified.
Reason:
The required registry value "UAMailboxName" has not been specified.
The registry value "UAMailboxServer" has not been specified.
Reason:
The required registry value "UAMailboxServer" has not been specified.
The registry value "UAMailboxName" has changed.
Reason:
The required registry value "UAMailboxName" has changed.
The registry value "UAMailboxServer" has changed.
Reason:
The required registry value "UAMailboxServer" has changed.
The Universal Adapter has started.
Reason:
The Universal Adapter has started
The Universal Adapter has stopped.
Reason:
The Universal Adapter has stopped
The Universal Adapter has started processing mailbox "<mailbox name>".
Reason:
The UA has started to process the specified mailbox
The Universal Adapter has stopped processing mailbox "<mailbox name>".
Reason:
The UA has stopped processing the specified mailbox
The message "<message subject>" from mailbox "<mailbox name>" was successfully processed.
Reason:
The specified message was successfully processed, outputted, and deleted from the source mailbox.
Connected to mailbox "<mailbox name>".
Reason:
The UA has connected to the specified mailbox.
Filtered message "<message subject>" from mailbox "<mailbox name>".
Reason:
The specified message has been filtered. It has been deleted from the source mailbox but not written to any outputs.
Duplicated message "<message subject>" from mailbox "<mailbox name>".
Reason:
The specified message is a duplicate. It has been deleted from the source mailbox but not written to any outputs.
The Universal Adapter has stopped processing mailbox "<mailbox name>" - will reconnect in <number> seconds
Reason:
The UA has stopped processing the specified mailbox. The UA will reconnect to the mailbox after the specified number of seconds. This might happen due to loss in connectivity.
Changed the worker thread count from <old value> to <new value>
Reason:
The worker thread count has been changed to a new value.
Changed the log level from <old value> to <new value>
Reason:
The log level has been changed to a new value.
The Universal adapter failed has successfully deleted the message "<message subject>" from mailbox "<mailbox name>" after a previous failure.
Reason:
The specified message has now been deleted from the source mailbox.
The maximum log size has changed from <old value> to <new value>.
Reason:
The maximum size of each log file has been changed.
The maximum log count has changed from <old value> to <new value>.
Reason:
The maximum number of log files has been changed.
The Universal Adapter has been configured to use the server "server name" as the 'De-duplication' database.
Reason:
The specified de-dup database has been configured.
The Universal Adapter has successfully updated its configuration.
Reason:
The UA configuration has been updated.
The Universal Adapter has been failed to update its configuration.
Reason:
There was a problem updating the UA configuration.
FailedRetryIntervalMinutes has changed from <old value> to <new value>.
Reason:
The interval that the failed list is reprocessed has been changed.
TotalRetryTimeMinutes has changed from <old value> to <new value>
Reason:
The time after which failed messages are moved to the failed folder has been changed.
The Universal Adapter is about to start moving failed messages back to the Inbox for mailbox "<mailbox name>".
Reason:
The specified mailbox has had its 'RetryFAILEDFolderMessages' field set to 1. Any messages in the failed folder will be moved to the mailbox's source folder.
The Universal Adapter has finished moving failed messages back to the Inbox for mailbox "<mailbox name>". <number> messages were moved.
Reason:
The messages have been successfully moved from the failed folder to the mailbox's source folder.
The Universal Adapter is about to start moving messages to the failed folder for mailbox "<mailbox name>".
Reason:
The specified mailbox is about to start moving messages to the failed folder. Messages have been failing for the time specified in TotalRetryTimeMinutes.
The Universal Adapter has finished moving messages to the failed folder for mailbox "<mailbox name>". <number> messages were moved.
Reason:
The specified mailbox has finished moving messages to the failed folder.
Changed the log path from <old value> to <new value>
Reason:
The log path has been changed.
Changing the log file path to "<log path>".
Reason:
The log path is being changed.
The input mailbox "<mailbox name>" has changed its target - connecting to new target.
Reason:
The input mailbox has a new target. i.e. a new server name and mailbox name has been specified to the mailbox.
The input mailbox "<mailbox name>" has become enabled
Reason:
The specified mailbox was disabled (either due to an error, or by setting the enabled parameter to 0), and it is now enabled, so processing will start.
The input mailbox "<mailbox name>" has been disabled
Reason:
The specified input mailbox has been disabled.
The Universal Adapter will not move any messages to the failed folder for mailbox "<mailbox name>" as the UA has not completely initialized.
Reason:
The specified mailbox is unable to move messages to the failed folder as it has not been initialized. Enable the mailbox then try again.
The Universal Adapter is unable to move any messages to the failed folder for mailbox "<mailbox name>" as the mailbox is disabled.
Reason:
The specified mailbox is unable to move messages to the failed folder as it has been disabled. Enable the mailbox then try again.
The Universal Adapter has disconnected from the output mailbox <mailbox name>.
Reason:
The UA has disconnected from the specified mailbox.
The Universal Adapter failed to disconnect from the output mailbox <friendly mailbox name> (mailbox name = <mailbox name>, server = <server name>). The error returned was <error>.
Reason:
The UA was unable to disconnect from the specified mailbox.
Failed to output message to "<output pool name>". The error returned was <error string>.
Reason:
The UA failed to output to the specified output location.
The Universal adapter failed to delete the message "<message subject>" from mailbox "<mailbox name>". The error returned was <error string>. The message will be deleted later.
Reason:
The specified message was successfully processed but it could not be deleted from the source mailbox. The delete will be retried later.
The Universal adapter could not open a message from mailbox "<mailbox name>". The error returned was<error string>.
Reason:
The specified message could not be opened. It might not exist anymore. The error is given.
The UA was unable to change the log size/count values. The error returned was <error string>.
Reason:
An error occurred when changing the log files size or count. The error is given.
No 'De-duplication' database specified. De-duplication will not be available.
Reason:
No de-dup database has been specified. Any mailboxes specifying "de-dup" will be disabled.
The Universal adapter failed to completely process the message "<message subject>" from mailbox "<mailbox name>" before shutting down. This message will be processed again.
Reason:
The UA was shut down before the specified message was completely processed. It will be reprocessed when the UA was restarted. There might be duplicates.
The UA was unable to change the log file path to "<log path>. The error returned was <error string>.
Reason:
The UA was unable to change the log path. The new path is probably not a valid path.
The input mailbox "<mailbox name>" failed to initialize its perfmon counters - no perfmon info will be available for this mailbox
Reason:
The perfmon counters for the specified mailbox could not be initialized. This is usually because too many input mailboxes have been specified.
The output "<output location name>" failed to initialize its perfmon counters - no perfmon info will be available for this mailbox
Reason:
The perfmon counters for the specified output could not be initialized. This is usually because too many outputs have been specified.
HashOrder is empty - non-envelope journal mails will fail if dedup is set
Reason:
No HashOrder parameter has been specified. The UA will be unable to generate hashes for non-envelope mails.
EnvelopeInnerOrder and EnvelopeOuterOrder are empty - envelope journal mails will fail if dedup is set
Reason:
No EnvelopeInnerOrder or EnvelopeOuterOrder parameters have been set. The UA will be unable to generate hashes for envelope journal mails.
Failed to connect to 'De-duplication' database on "<database server>" - it may be down
Reason:
The UA could not connect to the de-dup database on the specified machine.
Too many threads specified - will only create <number>
Reason:
Too many worker threads have been specified. The number of threads will not be changed.
Config has changed - <number> failing messages are being reprocessed - could produce duplicates
Reason:
The config has been changed while there are failing messages. These messages will be completely reprocessed, so they could be written to targets that they have already been written to, so duplicates could occur.
The UA could not find the mailbox "<mailbox name>" on the server "<server name>" (the mailbox is located on the server whose DN is "<server name>").
Reason:
The specified mailbox was not found on the specified server. Check config.
The output pool <pool name> has a SecondaryOutput value of <secondary output value>, which is not a valid output pool. The pool will not be available for selection.
Reason:
The specified output pool's secondary output pool is not the name of another output pool.
The output pool <pool name> has set the SecondaryOutput value to itself. The pool will not be available for selection.
Reason:
The specified output pool has set a secondary output pool value of itself. This is invalid.
The output pool <pool name> has a SecondaryOutput value of <secondary output value>, which has a SecondaryOutput set. The pool will not be available for selection.
Reason:
The specified output pool has set a secondary output pool which also has a secondary output pool. This is invalid.
The output pool <pool name> has a SecondaryOutput value of <secondary output value>, which is not an EVF Output Pool. The pool will not be available for selection.
Reason:
All secondary output pools must be EVF output pools.
The output pool <pool name> has specified a SecondaryOutput value but it is not a DLL or an Exchange Output Pool. The pool will not be available for selection.
Reason:
Only DLL output pools can specify a secondary output pool.
The bulk message delete failed with error: <error message>.
Reason:
The UA failed to delete the messages queued for deletion. These will be deleted individually.
Individual delete returned <error string>; open message returned <error string>. Treating as successful delete.
Reason:
The UA encountered an error when trying to delete an email, but the operation is still being treated as a successful deletion. This can happen if the email is deleted by the user before the UA deletes it.
The message <message subject> from mailbox <mailbox name> does not have the property tag: <property tag hex>, defined in registry value <registry value>.
Reason:
The specified email does not have the specified property tag.
The message <message subject> from mailbox <mailbox name> does not have the property tag: <property tag name>, defined in registry value <registry value>.
Reason:
The specified email does not have the specified property tag.
Worker thread count not specified. Defaulting to <number>.
Reason:
The worker thread count has not been specified. Using the default value.
The output pool <pool name> has specified a SecondaryOutputDataType value, but it is not an Exchange Output Pool. The pool will not be available for selection.
Reason:
Only Exchange Output Pools may specify a SecondaryOutputDataType.
Zero threads were specified. The UA will actually create <number>.
Reason:
Zero worker threads were specified. Using the default value.
Property <property info> added to the unique property ID list for <friendly registry name>.
Reason:
The specified property tag has been added to the property list used to unique ID specification.
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