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Uninstall Exchange, Domino or IIS SMTP Agents

Important! If a policy engine is installed on the same computer as an Exchange, IIS, Domino, or Enterprise Vault server agent, you must uninstall the server agent before uninstalling the policy engine.

When you uninstall an email server agent, the hub is also uninstalled automatically. Use Add/Remove Programs to manually uninstall the Exchange or Domino server agents or IIS SMTP agent. This applet is part of the Control Panel.

To uninstall an email server agent

  1. In Add/Remove Programs, select CA DataMinder Integration Agents and click Change.
  2. When the wizard starts, go to the Program Maintenance screen and choose Modify.

    Note: If you choose Remove, this removes all CA DataMinder components, not just the Exchange or Domino server agents or IIS SMTP agent.

  3. In the Custom Setup screen, choose the Exchange Server Agent or Domino Server Agent, or IIS SMTP Agent as required.
  4. In the final wizard screen, click Install to being the uninstallation. But see the sections below.

Exchange 2003 Server Agent or IIS SMTP Agent and IIS

When uninstalling the Exchange server agent or IIS SMTP agent, the wizard stops Internet Information Services (IIS) before uninstalling the Exchange server agent or IIS SMTP agent and hub components. It then restarts IIS automatically when the uninstall is complete.

Note: IIS is stopped and started automatically as part of an Exchange server agent ot IIS SMTP agent installation.

Exchange 2007 or 2010 Server Agent and the Microsoft Exchange Transport Service

When uninstalling the Exchange server agent, the wizard stops the Microsoft Exchange Transport Service before uninstalling the Exchange server agent and hub components. It then restarts this service automatically when the uninstall is complete.

Note: The Microsoft Exchange Transport Service is stopped and started automatically as part of an Exchange 2007 or 2010 server agent installation.

More information:

Uninstall Policy Engines