(Exchange sever agents only) The fix for enabling a policy engine to expand hidden distribution lists depends on which version of Exchange Server you are using.
Fix for Exchange Server 2003 or Later
If a distribution list in Exchange’s Global Address list has been configured to hide list members, policy engines will be unable to expand these distribution lists to identify and apply policy triggers to individual recipients.
If you want policy engines to expand these distribution lists, you must ensure that the policy engine service account belongs to a group whose members have the necessary permissions to expand ‘hidden membership’ distribution lists.
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