Release Notes › Known Issues › Tracking ID 528-99: Boundary Agents Cannot Quarantine Outbound TNEF Emails

Tracking ID 528-99: Boundary Agents Cannot Quarantine Outbound TNEF Emails

Outgoing e-mails containing TNEF data cannot be quarantined if captured by the Milter MTA Agent, IIS SMTP Agent or the NBA. Specifically, this issue affects TNEF encoded e-mails sent to external recipients and which cause an e-mail control trigger to fire.

Note: These CA DataMinder agents are typically used to detect messages entering or leaving an organization (that is, crossing the Internet boundary). This problem does not affect TNEF emails captured by the Exchange server agent or Outlook client agent. TNEF is an email format used by Microsoft Exchange and Outlook.