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Archive Integration Guide › Universal Adapter › Monitoring the Universal Adapter › Troubleshooting › Messages in My Drafts and Trash Folders Were Not Processed

Messages in My Drafts and Trash Folders Were Not Processed

The Universal Adapter is designed to process emails that have been sent. That is, emails that have been assigned a unique ID. Unsent emails such as drafts, or those moved to the Trash folder are not processed.