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Use the RDM to Retrieve EAS Archived Events

When the External Agent API receives data from the EAS indexer process, it converts the archived email into a CA DataMinder event file along with a unique event identifier. This identifier is added to the event metadata and replicated to the CMS.

The Remote Data Manager (RDM) then uses this identifier to retrieve the e‑mail from the EAS archive during subsequent event searches.

More information:

Remote Data Manager