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Set up a UA Domain User

The Universal Adapter service must be able to access the relevant mailboxes hosted on each input and output Exchange server. Specifically, the Universal Adapter service must run as a domain user who can access these mailboxes. Therefore, create a new domain user for the Universal Adapter server or choose an existing domain user. Throughout this guide, the term 'UA domain user' refers to the domain user under which the UA service runs.

To configure the UA domain user

  1. Create a new user or select an existing user to be your UA domain user.
  2. Verify that the UA domain user belongs to the Local Administrators group on the Universal Adapter server.
  3. Grant the UA domain user access to the relevant Exchange mailboxes:
    Exchange 2003

    Using Active Directory Users and Computers, go to the Exchange Advanced tab and click the Mailbox Rights button. Then, grant the UA domain user the Full mailbox access security privilege on the mailboxes that the Universal Adapter imports from and outputs to.

    Exchange 2007 and 2010

    To enable access to Exchange 2007 or 2010 mailboxes, use the Exchange Management Shell utility. For each mailbox that you want to access, run the following command:

    Add-MailPermission "<Mailbox>" 
      -User "<Trusted User>" 
      -AccessRights FullAccess
    

    Where:

    <Mailbox> is the display name of the mailbox the UA must access.

    <Trusted User> is the display name of the UA domain user.