The Universal Adapter service must be able to access the relevant mailboxes hosted on each input and output Exchange server. Specifically, the Universal Adapter service must run as a domain user who can access these mailboxes. Therefore, create a new domain user for the Universal Adapter server or choose an existing domain user. Throughout this guide, the term 'UA domain user' refers to the domain user under which the UA service runs.
To configure the UA domain user
Using Active Directory Users and Computers, go to the Exchange Advanced tab and click the Mailbox Rights button. Then, grant the UA domain user the Full mailbox access security privilege on the mailboxes that the Universal Adapter imports from and outputs to.
To enable access to Exchange 2007 or 2010 mailboxes, use the Exchange Management Shell utility. For each mailbox that you want to access, run the following command:
Add-MailPermission "<Mailbox>" -User "<Trusted User>" -AccessRights FullAccess
Where:
<Mailbox> is the display name of the mailbox the UA must access.
<Trusted User> is the display name of the UA domain user.
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