Cnv2EML.exe extracts IM conversations from CNV files and embeds them within EML files (Internet emails). When these EML files are imported onto the CMS, CA DataMinder uses the following methods to associate the IM conversation with participants and to determine which user policy is applied:
Providing that the participants’ e‑mail addresses were available in the original IM dump file, the addresses for each participant in an IM conversation are stored as recipients in the EML email.
The Cnv2EML.exe conversion parameter EML.From determines which policy is applied to the EML email. This parameter specifies an email address that the policy engine (PE) then compares against a list of internal address patterns. If the address is deemed internal and it can be mapped onto an existing CA DataMinder user account, the PE applies that user account’s policy. If no matching CA DataMinder user can be found, or if the sender is deemed to be external, the policy engine applies the Unknown Internal Sender or External Sender policies.
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