The External Agent Request message consists of the standard message headers and footer, enclosing an External Agent Request payload. The External Agent Request payload can include, in order, a request data header (required), a Message ID data element, an XML metadata data element (both optional), and zero or more file / email data elements. Each External Agent Request Data Element must be padded to 4 bytes with NULLs.
Example: External Agent API Request Message
An External Agent API request message contains the following:
An example External Agent Request Message may be found in the Appendix: External Agent Request Message.
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