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Importing from Exchange Requires MAPI Client and CDO 1.2.1 Component

When you import emails directly from mailboxes on an Exchange server, the Event Import host server requires the 'Messaging API and Collaboration Data Objects 1.2.1' component.

You can download this component from the Microsoft Web site. Before you install it on the Event Import host machine, verify that Microsoft Outlook is not also installed; if Outlook is installed, you must uninstall it.

Note: Event Import does not require the 'Messaging API and Collaboration Data Objects 1.2.1' component when importing .pst or .msg files. To import these files, Event Import must have Microsoft Outlook installed (32-bit only).

More information:

Event Import Requirements