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Customizing User Notifications

By default when a Webmail is blocked, the NBA displays a pop-up notification dialog. But you can instead display an HTML file in the user’s browser or you can redirect the user to an alternative URL. The notification method is determined by the notification template.

Display a pop-up notification dialog

To display a pop-up notification dialog, you add a JavaScript script to the notification template. This script also specifies the notification title and body text.

Display an HTML page in browser

To display an explanatory message in an HTML page, you simply specify the <title> and <body> tags in the notification template.

Redirect users to an alternative URL

To redirect users to an alternative URL, such as a page on the corporate intranet, you add a <meta> tag to the <head> of the notification template.

In all cases, the method used is the same as that used for blocked file uploads and Web pages.