Applicable to the CMS and gateways
CA DataMinder consoles can display captured or imported events and user names that contain Far Eastern characters. However, for this to work correctly your Oracle database must be correctly configured to provide Unicode support.
To configure your Oracle database, set the database character set to UTF-8. Specify the character set when you set up your Oracle database for CA DataMinder, not when you create an Oracle user for CA DataMinder.
Important! If you do not set the database character set to UTF-8, the Oracle character encoding scheme cannot convert and store Unicode characters correctly. For example, individual Far Eastern characters may display as question marks in the Administration console or iConsole.
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