If you run the NBA in passive mode, you can import items from the NBA onto the CMS. But first you must set up pickup folders. Then you must set up Event Import to handle concurrent file and email importing:
You must set up a mechanism to regularly move the content of the \files and \mails subfolders in the NBA FTP folder to disk locations accessible to Event Import machines. This guide refers to these locations as pickup folders.
A single instance of Event Import cannot import both files and emails. How you set up Event Import to handle this depends on whether you want to apply policy to imported data:
If you only want to import data onto the CMS, without applying policy, you must set up two instances of the Event Import service running on the same host machine. One instance imports files and the other imports emails. For guidelines on setting up dual instances of the Event Import service (and creating separate import configuration files and disabling the default instance), contact CA Support at: http://ca.com/support.
If you want to apply policy to files and emails imported from the NBA, we recommend that you deploy two separate Import Policy servers. This provides maximum flexibility when deploying policy engines to process imported files and emails.
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