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About Policy Incident Logs

These logs are created on the CMS only. They record the outcome each time a user policy trigger fires. The log includes both event-level and trigger-level entries.

A key feature of these log entries is that they include an event URL to display the incident in the iConsole. Administrators can use this URL to view the incident (for example, a captured email) in the iConsole, plus any attachments and a summary of the policy that was applied.