Policy Guide › Intervention Setting › Intervention Option: Inform

Intervention Option: Inform

Available for: Web pages, incoming emails, outgoing emails, Application Monitor, Data In Motion. For Data In Motion control actions, Inform actions are not supported for files detected by the Network Boundary Agent (NBA).

Not available for: Data At Rest.

Choose Inform to display an advisory dialog whenever CA DataMinder detects email, Web or application activity that is potentially significant. This option is useful if, for example, you want to remind users that their activity is being monitored, or you want to notify users when specified emails arrive in their inbox, or you want to display a softer reprimand than that shown in the Warning dialog. You can specify customized notification messages for each control trigger.

• For Web pages, incoming emails and when specified applications start up, the dialog has a single OK button. Clicking this generates a 'disregarded inform' control event.
• For uploaded files, data submissions to a Web site and outgoing emails, the Inform dialog has Continue and Cancel buttons:
  • Clicking Continue allows the user to continue (for example, to send the email or upload the file) and generates a 'disregarded inform' control event.
  • Clicking Cancel cancels the dialog and allows the user to amend the email or data submission before continuing. A 'heeded inform' event is generated.
• For Data In Motion file events, the Inform dialog displays when a user tries to print a file or copy it to a USB device (removable drive). The dialog has Continue and Cancel buttons:
  • Clicking Continue allows the print or copy operation to continue and generates a 'disregarded inform' control event.
  • Clicking Cancel stops the print or copy operation, allowing the user to amend their file before continuing. A 'heeded inform' event is generated.