Release Notes › Known Issues › Tracking ID 576-17: Quarantine Manager Needs Outlook 2007 to Release Exchange 2010 Emails

Tracking ID 576-17: Quarantine Manager Needs Outlook 2007 to Release Exchange 2010 Emails

To release Exchange or Outlook emails from quarantine, Quarantine Manager uses an Exchange mailbox to forward the emails to their intended recipients. At the same time, Microsoft Outlook must be installed on the Quarantine Manager host machine. However, the required version of Outlook depends on which version of Exchange is being used to host the Quarantine Manager mailbox. If the mailbox is hosted on:

• Exchange Server 2010, then Outlook 2007 or later must be installed on the Quarantine Manager host machine.
• Exchange Server 2003 or 2007, then Outlook 2003 or later must be installed on the Quarantine Manager host machine.