Upgrade Guide › Upgrading from 12.0 › FSA Remote Connector Upgrades on 64-bit Machines

FSA Remote Connector Upgrades on 64-bit Machines

If you have an r12.0 FSA Remote Connector running on 64-bit Windows machines, note the following upgrade procedures.

To upgrade the FSA Remote Connector on 64-bit Windows machines

1. Run Integration_x64.msi or Setup.exe on the FSA Remote Connector host machine.

   Because of incompatibilities with the 32-bit FSA Remote Connector and the 64-bit upgraded version, this operation will uninstall the CA DataMinder Remote File Scanning Agent Connector service. This is expected behavior.

   Important! If upgrading the FSA Remote Connector on a 64-bit Windows that is hosting a 32-bit SharePoint server, see the following section for an alternative upgrade procedure.

2. Using Add/Remove Programs, choose Change, Repair to repair the FSA Remote Connector and complete the upgrade.

   This repair operation re-installs the CA DataMinder Remote File Scanning Agent Connector service.

FSA Remote Connector and 32-bit SharePoint Server on 64-bit Windows machines

If you have a 32-bit SharePoint server and a r12.0 FSA Remote Connector running on a 64-bit Windows machine, you must run Integration.msi on the host machine to upgrade the FSA Remote Connector. No further steps are necessary.

Integration.msi is a 32-bit installation package. You must use this package to upgrade because the bitness of the FSA Remote Connector must match the bitness of SharePoint.

• If an r12.0 FSA Remote Connector is installed on a 32-bit Sharepoint installation on 64-bit Windows, use the integration.msi 32-bit package. Do not use the integration_x64.msi package. .