After upgrading your iConsole servers, you may need to respecify any customized versions of reports that show results by policy or class, such as the Incident Rate By Policy Report. (Here, a ‘customized’ report means any report that has been modified and saved by a reviewer in the iConsole Customize Report screen.) Specifically, you may need to re-select the policies or classes that you want the report to use.
This is because the iConsole Report screens now presents users with a different mechanism for selecting policies or classes. Previously, these screens used a different selection mechanism and any policy or class previously selected cannot be shown in the current report screens.
You only need to re-select policies or classes if, after upgrading, you attempt to run the customized report from the iConsole Report customize screen. If you run the report directly, you do not need to reselect them; any previously selected policies or classes are preserved in the underlying XML report definition and the report runs as expected.
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