Policy Guide › Protecting Emails › Forwarding Emails › Sending Forwarded Emails to Someone Else

Sending Forwarded Emails to Someone Else

Control actions let you forward incoming and outgoing e-mails. For example, you may want to forward suspicious e-mails to a manager for their approval or to a quarantine account. If the manager then wants to send the e-mail to someone else, the method varies according to the type of e-mail system they use.

Lotus Notes

When you forward an e-mail in Notes, for example to a manager, it is included as a message thread in a notification e-mail. If the manager wants to send the e-mail to someone else, they can simply forward the notification e-mail in the normal way.

Microsoft Outlook

When you forward an e-mail in Outlook, for example to a manager, it is included as an attachment in a notification e-mail. If the manager then wants to send the forwarded e-mail to someone else (perhaps the e-mail was deemed benign so they want to return it to the intended recipient) they can:

• Forward the notification e-mail, with the original e-mail still included as an attachment.
• Open the attachment and forward the original e-mail to its intended recipient.

More information:

Forwarding Emails to Multiple Addresses