The Exchange server agent or IIS SMTP agent needs to know which mailbox to use for interactive warning emails and replies to these warnings. Specifically, you must configure the agent to use the Compliance Release mailbox.
To specify the Compliance Reliance mailbox
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA Data Protection\CurrentVersion\Exchange
See below for details about where to find this registry key.
The 'Local' element in LocalMailboxSMTPAddress is now a misnomer. This registry value was named when CA Data Protection first supported Exchange 2003. When later CA Data Protection releases added support for Exchange 2007 and 2010, this registry value no longer referred to a local mailbox. However, we have not renamed LocalMailboxSMTPAddress in order to retain compatibility with older versions of CA Data Protection when customers upgrade.
If you chose the '1:1 Mailboxes' deployment method, set LocalMailboxSMTPAddress to the SMTP address of the local Compliance Release mailbox used by the local Exchange server agent.
If you chose the 'Shared Mailbox' deployment method, set LocalMailboxSMTPAddress to the SMTP address of the shared Compliance Release mailbox used by all Exchange server agents.
Where do I find the \Exchange registry key and these registry values?
For Exchange Server 2003, find this registry key and these registry values on your Exchange server.
For Exchange Server 2007 and 2010, find this registry key and these registry values on each Hub Transport server.
For Exchange Server 2013, find this registry key and these registry values on each Mailbox server.
For IIS SMTP servers, find this registry key and these registry values on each IIS server that hosts an IIS SMTP agent. (If multiple IIS servers are deployed for load-balancing purposes to serve the same SMTP routes, edit the registry values on each IIS server.)
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